WHO ARE WE?
Transform your credit profile today–Because your future depends on it
We offer a Money-Back guarantee if we cannot help you improve your credit score (T’s & C’s apply)
Refute, repair and reclaim your financial freedom
Our expert Case Managers are available to help you create a personalised plan to tackle the issues negatively affecting your credit score
Don’t let your credit score hold you back from getting the credit you want, unlock the approval you deserve
Get better credit approval rates, more opportunities to financial opportunities and peace of mind, knowing that you are in control of your financial destiny.
WHO ARE WE?
Consumer Fundi is 1 of 8 Alternative Dispute Resolution Agents (ADRA), registered with the National Credit Regulator (NCR) in South Africa.

FOR CONSUMERS
- We will conduct a comprehensive assessment
- You provide us with the authority to act on your behalf in dealing with your creditors
- A customised action plan is devised based on credit report findings
- We manage the dispute resolution process
- As an added separate benefit, you can have access to our subscription based financial education platform



FOR EMPLOYERS
- Show your commitment and offer the credit repair and/ or financial education services to your workforce
- We tailor credit repair and financial literacy wellness programs beneficial to you and your workforce
- This package can be offered as a company benefit or not
- We provide dedicated channels for employees to connect with us, giving them peace of mind that all info is kept confidential
- You will be able to measure and monitor the impact a healthy credit profile has on your employees wellbeing

FOR DEBT COUNSELLORS
- Expand your service offering to include other services
- Boost and diversify revenue streams
- Attract new customers
- Stay competitive
- Enhance financial inclusion

CREDIT REPAIR ROAD MAP

01. COMPREHENSIVE CREDIT ASSESSMENT
Obtain your credit reports and conduct a meticulous review to identify errors, discrepancies, negative listings, prescribed debt, and potential instances of identity fraud that may impact your credit score.
2. AUTHORISE REPRESENTATION
Please sign a special power of attorney granting us the authority to act on your behalf during the credit repair process, including removing prescribed debt.


03. DISPUTE RESOLUTION AND DEBT REVIEW REMOVAL
Initiate and resolve disputes with credit providers and bureaus, follow up on documentation, and advocate for promptly correcting or removing inaccurate information. Undertake to have your debt review flag removed from your credit profile.
4. STRATEGIC NEGATIVELISTING RESOLUTION
Develop a customized strategy to address negative listings, negotiate with creditors, explore debt rehabilitation options, and challenge the inclusion of prescribed debt affecting your creditworthiness.


05. ONGOING MONITORING AND MAINTENANCE
Continuously monitor your credit reports, track improvements, provide regular updates, guidance on maintaining good credit habits, and ongoing support as you rebuild your financial health.

WHY PARTNER WITH CONSUMER FUNDI?
We assist Consumers as well as offer Group schemes for Employers, providing financial transformation and unlocking financial freedom:
- Expertise – We have a team of expert Debt Counsellors and Dispute Case Managers who have extensive experience in financial management. A dedicated Case Manager will be assigned to you so you do not have to go from pillar to post calling the call centre and getting hold of different people.
- Customisation – We create tailor-made plans based on the individual’s financial circumstances.
- Results – We focus on driving positive results aimed at benefiting the consumer with the most effective and appropriate action plan required.
- Confidentiality – We understand the sensitivity around financial matters and respect your privacy in dealing with your financial situation, ensuring that we maintain the highest code of ethics.
TESTIMONIALS
Consumer Fundi helped me understand my options. Their advice was clear and made my decision so much easier!
Sarah Johnson
Thanks to Consumer Fundi, I found the perfect budget plan. Their support was amazing and truly made a difference!
Mark Thompson
I highly recommend Consumer Fundi! Their smart solutions helped me simplify my choices and save time. Truly a game changer!
Lisa Carter
Get in Touch
Have questions? Reach out today and let us help you make smarter choices for your future!



